Carsten Lüdtge, a qualified journalist (University Degree: Diploma) and specialist editor, is responsible for press and public relations at Compart, an international manufacturer of software for customer communication, and is in charge of the Compart Group's entire content management.
He has PR expertise of more than 20 years with a focus on IT.
Carsten Lüdtge, a qualified journalist (University Degree: Diploma) and specialist editor, is responsible for press and public relations at Compart, an international manufacturer of software for customer communication, and is in charge of the Compart Group's entire content management.
He has PR expertise of more than 20 years with a focus on IT.
A large European service company developed an infrastructure for its customer communications that can be accessed by both the self-hosted specialist applications and the native cloud environment of Salesforce. This is intended to link CCM …
The auditing of documents and the associated processes is not only an essential factor for production and data monitoring. It improves service and performance in customer communication and uncovers cost traps.
So-called Guided Interactive solutions support the organization by allowing an individual the ability to instantly create personalized correspondence via any leading business application and immediately route it through the Omni channel preference of the customer.