Citing highly improved response time to customer inquiries, organizations responding to inquiries by AIIM for a research report said sharability and searchability were the biggest drivers for investment in scanning and capture technologies. “Using data capture software improves the processing of high volumes of documentation, and also allows customizable sort and easy data entry for quick sharing and fast searching capabilities,” according to the AIIM research report The Paper Free Office – Dream or Reality. “This saves businesses the time and money that would otherwise be used to store and manually file documentation.”
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