The new Central Rendition Service (zRS) at Volkswagen Financial Services has significantly improved document processing speed and volume, enabling the zRS to now process documents four times faster and twice as many as before.
As an active user of Salesforce for managing contacts and donations, UNICEF Switzerland and Liechtenstein was looking for a more efficient solution for generating documents and managing the corresponding templates.
The auditing of documents and the associated processes is not only an essential factor for production and data monitoring. It improves service and performance in customer communication and uncovers cost traps.
So-called Guided Interactive solutions support the organization by allowing an individual the ability to instantly create personalized correspondence via any leading business application and immediately route it through the Omni channel preference of the customer.
Compart Is an Aspirational Vendor for CCM Technology
The component-based architecture of DocBridge® Suite is seeing increasing use in complex CCM projects.
Function as a Service (FaaS) as a relatively new cloud model is also an attractive option in document and output management. But for which processes is FaaS suitable? The advantages and disadvantages need to be weighed up carefully here.
With the aim of reducing costs and making information available more quickly, the HDI (Talanx) has launched a large-scale project for the internal and external digitization of its customer communications. The focus is on standardizing output management and embedding individual correspondence in the central dispatch system. In addition to significant postage savings, Germany’s third-largest insurer also achieved higher process reliability in document creation and processing.
Mit den Details zur ICOMmunication 2014 landet der Dortmunder Spezialist für Outputmanagement erneut einen Kracher. Roman Herzog, Altbundespräsident und ehemals Präsident des Bundesverfassungsgerichts hat zugesagt, die Keynote zu halten. Mit seiner berühmten Ruck-Rede begründete er die Tradition der Berliner Rede der Bundespräsidenten. Auf seine Keynote im Colosseum-Theater darf man mit Sicherheit gespannt sein.
Die DMS EXPO Europas Leitmesse und Konferenz für Enterprise Content-, Output und Dokumentenmanagement findet vom 23. bis 25. Oktober 2012 auf dem Stuttgarter Messegelände statt.