When the Road and Transport Authority (RTA) of Dubai was established in 2003, its main focus was to create and service a world-class infrastructure for Dubai. Handling the mammoth amount of information generated during the creation and servicing of this infrastructure was a big challenge.
Contents What you need to know about PDF/A and PDF/A-2 Legal Certainty Accessibility and Metadata Archives & Libraries Public Administration Business to Consumer The Portable Document Format developed by Adobe Systems and first published in 1993 …
Since 2006, the requirement for using the PDF/A ISO standard as a preferred document format has been increasing in proposals and projects of public authorities and administrations. There are even some national agencies that now explicitly require PDF/A as their standard archiving format. This follows the concept of relying on open standards, instead of company-specific formats which can lead to problems in handling the documents in the future.
UBS AG is implementing a ground-breaking project together with PDF Tools AG for archiving business-critical web pages in a manner compliant with auditing requirements. The result: enhanced security for documentation and review of communications contents. And the corporate archivist is very happy.
The articles in this chapter contain the content of the Conference Track A: Archives & Libraries. For archives and libraries, long-term archiving virtually means forever! Special measures are required for both hardware and software, and PDF/A can fulfil many of the requirements for software and file formats.
Nowadays, activities between enterprises and end-users are collectively referred to as B2C (Business to Consumer). This class of business, also commonly known as e-business, typically involves a high volume of communication in the form of offers, invoices, order confirmation, performance reports, policies or bank statements. While the volume of individual, physical documents (in the vernacular letters) continues to fall in almost all countries, the percentage of electronic documents distributed as e-mail or via web portals increases disproportionately. When these documents have to be facsimiles of the original paper form there is no getting around PDF and as a consequence PDF/A.
We often forget that a significant percentage of all printed pages produced every year are not books, manuals, newspapers and other such documents. The bulk of printed output are the insurance policies, bank statements, telephone bills, invoices, statements and other documents that are sent to our homes. The quantity of these documents produced annually number in the hundreds of billions of pages. In the United States alone, over 80 billion transactional mail pieces are sent annually, each including multiple pages.
The legal requirements for archiving business documents are increasing the need to also archive e-mail correspondence. This raises the question of which archiving format is most suited for the long-term archiving of e-mails. The PDF/A-1 standard also opens up new possibilities for using a uniform long-term format that contains the document character of an e-mail, can be searched for full text and, at the same time, can contain important metadata. A concept for converting e-mails to PDF/A documents is introduced and particular attention is paid to the process of handling file attachments.