The topic of accessibility is of high relevance for banks, but concentrates primarily on the good accessibility of the branches. Deutsche Bank, for example, writes on its website: "Accessibility, customer satisfaction, responsible business and secure banking are very important to us. After all, 487 of its 734 branches in Germany are barrier-free and online banking should also be completely barrier-free. However, PDF files are not displayed to be barrier-free.
The situation is different with the savings banks. The German Savings Banks and Giro Association has launched the "Accessible Banking Services" project and offers corresponding solutions with which branches can design their PDFs barrier-free. Sparkasse Dachau, for example, offers PDF/UA-compliant documents.
The goal of banks should be that all information should also be accessible by people who use special tools - such as screen readers, special mouse or voice output and input. The ISO-certified PDF/UA format (Universal Accessibility) can help to ensure that the documents and forms offered on the Internet are barrier-free.
Read to find out more: https://www.callassoftware.com/en/blog/entirely-barrier-free-pdf-ua-in-the-banking-industry
Akash Choudhary, Product Manager at callas software GmbH considers himself as a lifelong student of PDF products and technologies. With a bachelor’s degree in Computer Science and Engineering and a Master of Business Administration (International Management), Akash has gathered experience in small and big firms in software performance testing, marketing, business development and social media and content manager. Working as …