Interact Consulting was appointed by a large German insurance provider to automate the email archiving process for personal email belonging to its claims handlers. The new solution should enable claims handlers to induce the import process for personal email considered worthy of archiving, thereby triggering the archiving process. The challenge lay in developing an automated archiving process for the many millions of emails per year. The choice fell on the solution from PDF Tools AG due to the high throughput rate, stability and reliability of its 3‑Heights™ Document Converter Service. [...]